The Clinical Transplant Coordinator is a professional registered nurse and a designated member of the transplant team whose primary responsibilities are directly involved with coordinating the clinical aspects of care. The coordinator works with the patients and their families beginning with the evaluation for transplantation and continuing through and after transplantation, in a compassionate and tactful manner in order to facilitate access to and provide continuity of care. The coordinator also works with the other member of the transplant team including physicians, nurses, social workers, dietitians, financial coordinators and administrative personnel.
All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.
Circle of Excellence--We Create Comfort, Hope and Healing for our Patients and Families. The Circle of Excellence consists of behavior and service standards which demonstrate the culture and policies and procedures of UAMS and the Clinical Programs Division. The service standards are: Safety 20%, Respect 20%, Excellence 20%, Image 20%, and Efficiency 20%. The behavior standards consist of: our environment, attitude, ethics, communication, teamwork, appearance, and quality. These are all attributes which are essential in providing the patient care and support in achieving the overall mission of the organization. A full description of COE can be found at http://intranet.uams.edu/coe/standards.asp (click here to review).
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties.
Job Duties (Performs Role of):
*Transplant Nursing Process (5%) - Attends and participates in the pre transplant education sessions and pre and/or post-transplant clinic as assigned. Works effectively with clinic and floor personnel. Performs physical assessment if required. Follows through, in a timely manner, with orders and protocols for diagnostic studies for recipients and living donors. Assesses diagnostic study results, makes appropriate referrals and coordinates care with other disciplines. Provides patient and family education. Contributes to the education and acts as the resource person regarding transplantation for all staff nurses, referring physicians and outside agencies. Communicates effectively with referring physicians. Participates in research where appropriate. Attends transplant conference and participates in the patient selection and problem solving related to patient care and the department. Works efficiently and effectively with EHR. Triages patient problems over the phone according to established protocols, state regulations, and own assessment skills.
Coordinates the transplant process to include NMDP for cell acquisition. Understands FACT guidelines, NMDP rules and regulations. Provides continuum of care in the office, unit, and clinic during absences of other coordinators. Provides public and professional education where required.
*Preliminary Transplant Phase (5%) - Assures the performance of necessary studies to determine a patients’ candidacy. Participates in both patient and family education. Assists in the evaluation and selection of potential living donors. Maintains appropriate monitoring of patients’ status throughout work-up and while on the deceased donor organ transplant waiting list. Works with the financial counselor on insurance issues and requirements. Submits data for listing patients on Tlaxis waiting list.
*Post-Transplant Phase (90%) - Assumes lead in directing responsibility of all patient and family education. Maintains communication with patients referring physician. Acts as a liaison between patient families and other health care team members. Prepares patients for discharge and outpatient follow-up. Assists with triage of post-patient calls during office hours and handles appropriately according to established protocol. Evaluates post patient laboratory results for abnormalities and follows up accordingly. Assures a smooth transition when patients are referred back to their referring physicians.
Other duties may be assigned to this position.
Customer Service: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.
4 years nursing experience
med/surg or ICU experience preferred
-Ability to obtain National Certification