The RN Care Manager is responsible for managing the continuum of care for admission through discharge for assigned patients. The role reflects appropriate knowledge of the RN scope of practice, current state requirements, CMS Conditions of Participation, EMTALA, Patient Bill of Rights, AB 1203 and other Federal or State regulatory agency requirements specific to discharge planning. The RN Care Manager partners with the multi-disciplinary team, utilizes scientific evidence for best practices, relevant data and compliance with the Mission and Core Values of UAMS.
All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.
Normally receives little instructions on day-to-day work and receives general instructions on new assignments.
Schedule: Weekends, (4) Ten Hour Shifts
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties.
Job Duties (Performs Role of):
Nursing Process (50%) –
Education/EBP/Research /QI (10%) - Participates in Performance Improvement, Evidenced Based Practice/Research process. Systematically evaluates the quality and effectiveness of nursing practice. Supports the integration of current evidence into nursing practices. Promotes an environment conducive to positive educational experience for all students and staff. Provides effective patient/family education (link to PFCC).
Communication/Collaboration (30%) - Implements POC using an approach that is interdisciplinary with Patient and Family Centered Care. Effectively collaborates and communicates with the multidisciplinary team at all levels. Communicates care appropriately through documentation in the medical record. Reports variances in care/systems/processes through the appropriate means.
Leadership (10%) - Acts as a resource to others in the performance of duties. Demonstrates a commitment to the personal and professional development of other UAMS employees. Participates in recruitment/retention of staff. Facilitates development and implementation of nursing practice standards that are evidence-based and in compliance with standards.
Other duties may be assigned in order to meet the UAMS core values and business needs of the division.
Customer Service: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.
Machines or equipment used regularly in your work. Give percent of time spent in operation of each.
List machines or equipment used regularly by the person in this position and the percent of time they use the equipment.
Minimum Qualifications or Competencies (Essential for the job – the applicant must have at the time of hire) Basic competency include but are not limited to education, experience, licensed require, or physical requirements.
Baccalaureate Degree, ADN, or Diploma RN Degree;
Education, special or professional:
Experience, length in years and kind:
3 years RN experience with current BLS certification.
Licenses, certificates, or registration
Valid Arkansas Registered Nursing License
Special knowledge, abilities and skills:
Bending (%) 35 Standing (%) 65 Walking (%) 65 Eyesight (%) 100 Hearing (%)100 Driving (%) as needed_______
Speaking (%) 100 Repetitious Movement (%) 65
Lifting, weight lifted 20-100# Lift to: waist, 50# chest, 25# above head 15#
Desired or Preferred Qualifications or Competencies (non-essential the applicant have at the time of hire)
Licenses, certificates, or registration
Certified Case Manager (CCM) or American Case Management (ACM) certification