RN Clinical Services Manager

Posted Date 1 week ago(9/14/2020 3:00 PM)
Requisition ID
Nursing - Admin/Education
Position Type
Regular Full-Time
ICE IMSL PC Clinical Staff
Day Shift
Post End Date


Schedule: Full-Time, Days


The Clinical Services Manager has major responsibility for the implementation of the vision, mission, philosophy, core values, evidence-based practice, and standards of the organization, and nursing services within  UAMS Neighborhood Clinics and Financial Center Freeway. The CSM has authority to make decisions in these areas specific to the unit managed and has 24 hour accountability for unit operation. The CSM practices within the standards of UAMS, the American Nurses Association for Scope and Standards of Practice, Code of Ethics for Nursing, Nursing's Social Policy Statement, and specialty.


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  


UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy.

Salary offered commensurate with experience.


The Clinical Services Manager will respond to staffing needs of clinic, provide and feedback in a private and constructive manner. Provides accurate documentation concerning staff performance with follow-up on staff concerns or disciplinary process. Informs Director of changing patterns of care needs that will affect the clinic or patients. Role-models positive behavior at all times, including during periods of change/increased workload/stress. Identifies problems impacting effectiveness of patient care/clinic activities and their solutions.  Identifies nursing needs in crisis situations and performs clinical functions as necessary including support of family and/or staff.  Provides nurse consultation services. Interviews and hires qualified staff.  Additional responsibilities include: fosters an environment in the clinic that enhances staff productivity. Analyzes turnover, clinic dashboards, and staffing metrics monthly and discusses with Director.  Fosters a clinic environment in which both staff and patient problems may be expressed and solved in real time. Budget responsibilities include coordinating budget planning, implementation and monitoring for clinic/clinics in collaboration with Directors. Evaluating division capital equipment needs and preparing formal justification for equipment purchases. Participates as a representative on various hospital committees and councils to develop, evaluate, and select policies and procedures that facilitate achievement of the organization and division goals. Serves as a resource to other departments in policy decisions. Participates in ongoing hospital performance assessment and process improvement.



  • Graduate of an accredited Nursing Program
  • Current Bachelors in Nursing (BSN)
  • Valid RN License
  • Minimum of 5 years RN Direct Patient Care experience with at least 3 years in a Supervisory Capacity.


  • Masters of Nursing or Nursing Health Care Administration or Business Administration.

This position is subject to a pre-employment criminal background [and registry (if applicable)] check [and drug screen (if safety sensitive position)].  A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.




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